i am so bloody pissed off and ANGRY at work today!^T#$%$$#^. Note: sorry.. but pls bear with my uncouth language for this post. yup... the customer i served today really gave me alot of sales.. BUT he nearly caused me to vomit blood! yeah. Whatever... he is not only demanding,unfriendly, rude n i can't even understand what he is talking about when he is speaking so fast AND LOUDLY...(practically shouting... he is not angry, but its the way he expressed himself). Well... he sure did really stretched FZ 's patience and tolerance to the LIMITS mann! Damn it! i feel like telling him to SHUT UP. He was so demanding at my counter that even the other customers were looking at the both of us. It was like a commotion. He is out to make things difficult for me. But i still have to bear the policy in mind that the GOLDEN RULE is that... the customer's always RIGHT. YAH RIGHT HUH?! The worse was when he started to poke my shoulder just to get my attention! omg!!! i feel like asking him to F*** off can. bloody hell...i was so SO FED UP! BUT of cos... i didn't show any displeasure. Ronald offered to give me a hand... but i was so stressed that i didn't even respond to him. After the whole thing, the next customer which i served even asked if i was alright.. well.. it's obvious that the demanding customer is so rude n uncooperative. Argh! But to be professional.. i didn't comment on that customer.. but it was quite a bad experience for me. bleah. However, i am glad that my colleagues did try to help me... although ALL of them didn't understand what he wanted. yup. And thks to Ronald who even said that he would have stood up for me if he saw that man behaving rudely to me. hah. yup. Anyway, i am glad that i have forged quite a good repore with my colleagues n their presence made the long working hours more bearable... whatever! i am so pissed today!!! And that customer did manage to frighten me in a way! But i'll be strong... this will be a learning experience for me. THe lesson for the day.. stay calm no matter what crops up. yup.. i am too angry to blog properly today.. shall do a NORMAL post soon..